Our Commitment

Ebí respects your privacy and is committed to protecting personal information. This Privacy Policy explains how Ebí collects, uses, stores, shares, and protects information when you use ebibuy.com, the Ebí app, or related Ebí services.

Information We Collect

Ebí may collect your name, email address, phone number, password, billing details, shipping details, country market, product interests, cart activity, order history, customer support messages, vendor or partner information, game scores, reward activity, referral activity, Instagram handle, TikTok handle, and account verification details.

Ebí may also collect device information, browser information, cookies, IP address, location-related signals, website usage data, and analytics data to improve platform performance and security.

How We Use Information

We use personal information to create and manage accounts, verify users, process orders, support checkout, provide customer service, manage vendors, personalize product discovery, operate games and leaderboards, manage rewards, prevent fraud, improve the platform, send important updates, and comply with legal obligations.

Payments

Payment information may be processed by secure third-party payment providers. Ebí does not intend to store full card details on its own systems unless clearly stated and handled through approved secure payment infrastructure.

Games and Rewards

If you participate in Ebí games, Ebí may process your game activity, points, leaderboard position, referrals, social media handles, and contact details to verify eligibility, prevent cheating, contact winners, and administer promotions.

Sharing Information

Ebí may share information with service providers, payment processors, delivery partners, vendors, technology providers, analytics providers, fraud prevention services, legal advisors, regulators, or authorities where needed to operate the platform, fulfill orders, protect users, or comply with the law.

Cookies and Tracking

Ebí may use cookies and similar technologies to keep users signed in, remember preferences, support carts, analyze traffic, improve performance, personalize content, and protect the platform.

Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, or request a copy of your personal information. To make a request, contact support@ebibuy.com.

Contact

For privacy questions, contact support@ebibuy.com.